Submit a Claim to Moving Services

We’re sorry to hear about the issue and are here to help make it right. We are committed to a fair and efficient claims process. Please provide the details of your claim below.

Before You Begin, Please Have the Following Ready:

  • Your Booking ID or Bill of Lading Number.
  • A detailed description of the item(s) and the damage.
  • Clear photos of the damaged item(s). Please include one photo showing the overall item and close-up photos showing the specific damage.

Our Claims Process

We’ve designed our process to be transparent and straightforward to resolve your claim as efficiently as possible.

1

Submit Your Claim

Fill out the form above with all the required details and photos. You will receive an email confirmation once submitted.

2

Claim Review

Our dedicated claims department will review your submission. This typically takes 5-7 business days.

3

Resolution

A claims specialist will contact you directly to discuss the next steps and work towards a fair resolution.